Shipping policy

Shipping Policy

Thank you for shopping with MALMAS. Each order is carefully prepared and packaged before shipment.

Processing Time

Orders are processed within 1–3 business days, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping & Delivery

Delivery times are estimates and may vary depending on the carrier and destination. MALMAS is not responsible for delays caused by the shipping carrier, weather conditions, customs, or circumstances beyond our control.

Shipping Address

Please make sure your shipping address is correct before placing your order. Once an order has been processed or shipped, we cannot guarantee that changes to the shipping address can be made.

Lost or Delayed Packages

Once a package has been transferred to the shipping carrier, MALMAS is not responsible for delays, lost packages, or delivery issues caused by the carrier.

If you experience an issue with your delivery, please contact the shipping carrier directly using your tracking information.

For additional assistance, please contact us at hello@bymalmas.com